MEDICAL 

We are an appointment-based practice but usually have limited availability for emergencies on the day.
Consultations are billed according to length of time and complexity of the appointment which vary from:

Short appointments        (Less than 5 minutes)

Standard appointments  (6-15 minutes)

Long appointments         (16-30 minutes)

Extra long appointments(30+ minutes)

Please refer to our schedule of fees for more information. 
 

When making a booking, if you have an idea of how long you may need, please book your time accordingly.

This allows our doctors to run on time. If additional family members need to be seen at the same time as your appointment, it is beneficial to reception staff that you please inform them and that they can acknowledge that we have availability.

 

While we endeavour to run on time, owing to the nature of health care, we cannot guarantee that you will always be seen at your booked time. Should you find that you are running late and are able to advise reception, it would be greatly appreciated. 

If you are unable to keep your appointment, we require 24 hours' notice to allow for this time to be used by someone else. Should you continue to miss appointments without contacting us, you will receive a warning, and incur a fee.