Desk with Stethoscope


We understand this is a very uncertain time for many people. We would appreciate your patience with the staff as we navigate this new process.

Here is a quick update from The Hub team to outline what we are doing to help you at this time.  


  • Prescription Requests - 5 days notice is required to call and book an appointment.

  • It is your responsibility to keep track of your medication and our staff cannot ensure same day demand. 

  • Doctors require an appointment for all script requests as they have a duty of care to check in on your health and any lifestyle changes that may impact your medication.

  • Please check your scripts. If you take daily medication please call us BEFORE you run out. Calling us when you have one-week supply is ideal.



  •  When booking an appointment, you will be asked if you have ANY flu like symptoms. This is to prevent ANYONE with a respiratory illness entering the practice. We are being quite strict with this in order to protect you and our staff. 

  • Please notify staff prior to your appointment if you have been to a hot spot or overseas in the last 14 days. ​​

  • Please notify staff if you are not fully vaccinated as we will ask you to wait in your car on arrival and the consultation will start over the phone.

  • You have to wear a mask on arrival.